The Shoreditch Spa Policy

Check in

Please arrive 10 minutes prior to your appointment in order to register and settle in. If you arrive late your treatment time will be shortened in consideration of the next client.


We totally understand that sometimes you need to change or cancel your appointment, but we ask you to give us 24 hours’ notice, otherwise 50% of treatment cost will be charged. We will ask for credit card details when making a booking.

Health conditions

Please advise your therapist of any health conditions, medications, allergies or if you are pregnant.

Age policy

Our treatments are tailored for adults,but we do offer treatments to those aged 16 to 18 with parental consent.


Become a member today and start collecting loyalty points which you can redeem on future treatments (terms and conditions apply).

Gift cards

Gift cards are available to purchase in person at our spa and are valid for 12 months or online 


All our courses are valid for 12 months